Current Job Openings

Director of Incubation Operations


The World Bank Group's InfoDev ( is a multi-donor sponsored program that supports innovation and entrepreneurship in developing countries. The Climate Technology Program (CTP), one of infoDev's global Programs is creating a global network of Climate Innovation Centers (CICs) that provide a country-driven approach to climate change and allow countries to achieve their green growth objectives. The CICs target early stages of innovation, including the key role of entrepreneurs and growth-oriented startups. CICs are currently being developed in eight countries: Kenya, Ethiopia, India, South Africa, Vietnam, Morocco, the Caribbean and Ghana.

Each CIC provides domestic enterprises with a holistic range of services including:

  • Financing through proof-of-concept grants (up to USD 50K) as well as investment facilitation at more advanced stages.
  • Business advisory and training through mentorship, networking, seminars, and other services that build professional expertise.
  • Access to market information, local technology information, access to facilities and regional centers.
  • Access to policy support through hosting dialogues with government, researching trends and documenting best practices for SME and climate technology regulation.
  • Promoting business opportunities for women and outreach on climate innovation.

The Ethiopia Climate Innovation Center (ECIC) is being implemented by a four-member consortium led by the Horn of Africa Regional Environment Center & Network (HoA-REC&N).

The ECIC seeks a qualified professional for the following position.

  1. Position: Director of Incubation Operations

Number of Staff Required: 1

Job Summary:

The Director of Incubation Operationsserves as the deputy to the Chief Executive Officer (CEO) of the Ethiopian Climate Innovation Center (ECIC), and as the Director of Client Services. As such, this individual collaborates closely with the CEO to ensure the delivery of high quality value-added services to the client entrepreneurs and, proper implementation of the center’s work plan, and is the senior individual on the staff after the CEO.

Client Service Delivery

  • Facilitate strategic planning for clients.
  • Develop relevant, quality training, advisory and mentorship programs to ECIC clients.
  • Develop informational sessions and programs for clients on issues relevant to startup companies.
  • Counsel and coach ECIC clients.
  • Manage the ECIC proof of concept and other client intake processes from beginning to end.
  • Ensure that sub-grants are disbursed in a timely and efficient manner.
  • Ensure that proper follow up of ECIC grantees and clients is performed.
  • Ensure that challenges faced by clients due to the regulatory environment are identified, researched and policy dialog forums are organized with policy makers.
  • Ensures that gender focused programs and activities are conducted on time.
  • Act as liaison between public and private sectors in application and implementation of business development programs.
  • Establish a professional advisory committee for clients. Develop a mentoring relationship between advisory committee and client companies as opportunity allows.
  • Stay current and inform companies of special financing and tax incentives available to ECIC clients.
  • Keep accurate files and records of each client company and any related correspondence.
  • Keep current on all services of the ECIC in order to cross-sell its services to clients and the public.
  • Promote the ECIC, its programs, and employees at every available opportunity, with specific responsibilities for recruitment and promotion.
  • Perform as a liaison between the clients, businesses and the ECIC
  • Assist in screening issues for attention/action;
  • Monitor progress of client companies;
  • Maintain close relationship with the banking and microfinance industry to facilitate access to finance to ECIC clients.
  • Establish linkage for client funding opportunities via venture capital/equity firms and angel networks;
  • Coordinate and plan ECIC client advisory team and mentor meetings;
  • Facilitate the negotiation and structure of client agreements;

Staff Management and Supervision Duties:

  • Lead the client support activities of the ECIC, including business advisory/mentoring, access to finance, access to information and access to policy as well as cross cutting gender issues.
  • Assist the CEO in developing and implementing the ECICs strategies and annual operating plans.
  • Supervise the work of Business Counselors and Outreach Coordinators to ensure that clients are getting quality business advisory service, training and other services.
  • Supervise monitoring and evaluation staff to ensure monitoring and evaluation of the progress of ECIC clients is efficiently conducted.

Other Responsibilities:

  • Develop strategic goals and objectives for the client service programs;
  • Assist in preparing the annual work plan and budget;
  • Maintain a rapport with clients, mentors, support staff, administration, consortium members, partner organizations and other stakeholders as needed to carry out job responsibilities in a professional manner.
  • Develop and maintain partnerships with other public and/or private organizations which provide business development assistance for the benefit of clients.
  • Serve as a primary client interface for ECIC programs;
  • Assist in planning and organizing ECIC events;
  • Coordinate the activities of various committees;
  • Present operating results to CEO;
  • Develop tools and processes for program management and innovation efforts;
  • Provide leadership and establish criteria to monitor program performance;
  • Attend organizational meetings;
  • Perform other duties as assigned by the CEO.

Required Skills and Credentials

Work Experience/Skills:

  • Possess the ability to identify and recruit potential clients for the ECIC.
  • Possess skills required to instruct and assist clients in the areas of business plan development, market analysis, identification of and process to apply for sources of capital for business development and growth, business tax issues, and laws related to employment issues.
  • Familiarity with the business incubation concept and the phases of early stage business development.
  • Evidence of strong organizational, interpersonal and communications skills
  • Demonstrated ability to network within the business community
  • Ability to work with diverse groups including businesses, entrepreneurs, major corporations, universities, the public and economic development organizations
  • Ability to operate as a business professional and an effective educator, and show evidence of a willingness to fulfill both roles Strongly desired:
  • Experience in working with start-ups
  • Previous record of building strong networks with business leaders
  • Experience desired in any aspect of small business such banking, or personally owning and/or operating a commercial venture
  • Strong leadership skills including communications and personnel management skills.

Degrees and Certificates

  • Successful candidate will possess a MA/MS in business discipline
  • Masters degree in business or related field with at least 8 years of progressive responsibility in business incubation or related programs
  • Ability to utilize common office software packages such as Microsoft Office, Google Docs, Adobe Acrobat, etc.
  • Must be fluent in spoken and written English.
  • Familiarity with Growth Wheel 360° Screening™ (helpful).

Duration of Contract: 1 year with possible extension

Application Deadline: July 08, 2015

Remuneration: Negotiable

Interested applicants may submit their CV’s and supporting documents by email: This email address is being protected from spambots. You need JavaScript enabled to view it. . Only shortlisted applicants will be contacted.

Applicants are advised to mention the specific position they are applying for in their applications.

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